When you access the delivery report, it will provide information on the message delivery. The ability to open a delivery report may be found under Info. To see the delivery reports, open the email message from your sent items folder, click the file tab, and then pick Info from the drop-down menu. Your email will now include a delivery report option. To enable a delivery report for a single email, go to the settings tab and tick the box next to “Request a Delivery Report” under tracking. Step by step: Enable mail delivery reports: Microsoft Outlook 2010 and subsequent versions of Outlook allow you to select how you wish to respond to read receipt requests that are delivered to you with e-mail communications. Mail Delivery reports:įor e-mail communications you send to other individuals, Outlook allows you to request delivery and read receipts. Read receipts are also not delivered in other cases, such as when the recipient’s email software does not support them. The message receiver in Microsoft Outlook can opt out of receiving read receipts. Your message was opened, as evidenced by a read receipt. Under “Tracking”, select “Read receipt confirming the recipient viewed the message” check box.Ī delivery receipt verifies that your email message was sent to the recipient’s inbox, but it does not imply that the recipient has seen or read it. Step by step process: How to add a read receipt in Outlook? So how do you add a read receipt? Follow the steps below to see exactly how. A receiver cannot be forced to send a read receipt. 
The message receiver in Outlook has the option to opt-out of receiving read receipts. Microsoft Outlook will state that the message was opened, as evidenced by a read receipt displayed to you. This form of tracking documentation is called delivery receipts, and they are used to verify that your email message was sent to the recipient’s inbox, but it does not imply that the recipient has seen or read it. Microsoft Outlook offers a mail tracking system that helps users track sent mail to see if it has reached the end-user or not.
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